FREE ONLINE RETURNS FOR SELECT ITEMS
FREE ONLINE RETURNS FOR SELECT ITEMS can be made according to our item requirements and instructions below.
HOW TO RETURN:
1) IN STORE: Select items can be exchanged in store credit according to the In Store Exchange Policy for store credit.
2) USPS MAIL for REFUND-- see details & deadlines below.
Item requirements for refund:
- Item MUST have been purchased at original full price ONLINE at FigleafBoutique.com.
- Item MUST HAVE Figleaf Boutique price tag still attached.
- Item MUST BE unworn, unwashed, unaltered, & undamaged.
- Item MUST NOT be shoes, jewelry, swimwear, bra, or any item marked final sale or discounted from its original price.
- SEND US AN EMAIL to shop@FigleafBoutique.com within 5 days of receiving your item to get return authorization & return label. Include your full name as it appears on your order & the list of items you would like to return.
- GET RETURN LABEL in 1-2 business days via email.
- PRINT the USPS RETURN SHIPPING LABEL!
- PACK your ITEMS authorized to return & tape the return label to package.
- MAIL your package within 10 days of receiving your order! We do not refund items shipped after the 10th day!
- RECEIVE your REFUND!
- Free returns are offered on select merchandise for a limited time only.
- We do not accept returns for refund without authorization as stated herein, or without the use of our return shipping label.
- We do not accept returns for refund on items mailed after 10 days of receiving your order as stated by the USPS tracking.
- We do not conduct return/refunds inside brick & mortar stores, or for items originally purchased inside brick & mortar stores.
- Figleaf Boutique reserves the right to determine the eligibility for refunds, and to update this policy or set of instructions from time to time.
- Exchanges are not conducted for online purchases.
- If any item arrives to you damaged, you must notify Figleaf Boutique via email with picture and details of damage in writing via email to shop@FigleafBoutique.com within 48 hours of receiving the item in order to be considered for return authorization.
- If any items appear to be worn, washed, altered, or damaged upon return to us, no refund will be issued.
- We reserve the right to determine if an item appears to qualify for a return refund or not.
- We do not refund gift codes, gift certificates or store credits.