RETURNS

USE THE START A RETURN REQUEST FORM AT THE BOTTOM OF THIS PAGE AFTER REVIEWING OUR RETURN POLICY!

 

RETURN POLICY

Each RETURN PACKAGE COSTS $7 to return according to the policy below.  The fee is deducted from your refund or store credit.

We usually authorize returns for full priced items purchased online if we receive your START A RETURN REQUEST FORM (below) within 10 days of your order date

Items to be returned may not include:

  • items marked as final sale
  • items discounted from their original price
  • items that have been worn, washed or damaged
  • items without price tag attached to item

 

We will process your START A RETURN REQUEST FORM asap & contact you via email.

  • If your return is approved your RETURN LABEL will be attached to the email!
  • You must REPACK your return items & place the RETURN LABEL securely on the return package.
  • We do not accept returns without our RETURN LABEL attached to package.
  • You must MAIL your package at USPS using our RETURN LABEL within 5 days of receiving your return label (no later than 15 days from the date of your original order date.)

 

We will process your RETURN PACKAGE asap after we receive it.

  • FOR REFUND: If the package arrives to us within 20 days of your order date and the return items are in perfect condition we will refund to your original form of payment asap (minus shipping costs), usually within 2-5 business days.
  • FOR STORE CREDIT: If the package arrives to us within 21 to 30 days of your original order date and the return items are in perfect condition we will issue you a store credit code that can be redeemed online or inside our Athens, OH store.
  • We do not offer refund or store credit after 30 days of your original order date.

 

FILL OUT the FORM below to START A RETURN & CLICK SEND!

  • Your name as it appears on your order.
  • Your email address
  • Your phone #
  • In Comments section:
  •   Your order #
  •   List all items to return from this order#
  •   Reason for return

START A RETURN REQUEST FORM